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ORDERING FAN MERCHANDISE
Free delivery in Germany on orders of €75+
We deliver for free within Germany on orders of €75 or more.
For orders up to €74.99, we charge a delivery fee of €4.95.
For orders within the European Union, we charge a delivery fee of €12.95.
For orders outside the European Union, we charge a delivery fee of €24.95.
More payment options available
BWith us, you have the choice of paying either by direct debit (as an existing customer), by credit card (Visa/Mastercard), by PayPal or by cash on delivery (additional €5.60 fee).
ORDERING TICKETS
Depending on the game and the type of tickets, there could be additional delivery costs when ordering tickets in the ticket shop.
Home tickets – depending on the matchday and when you place your order – are sent by standard post or they can be printed using the Print@Home service. There is a €3.50 fee for postal delivery, while Print@Home is free of charge.
Away tickets and season tickets are sent by registered post, for which there is a €5 fee.
If ordering multiple tickets, the highest delivery fee among the individual tickets being ordered will be charged.
Please be aware that delivery fees also apply for tickets when you purchase them together with merchandise from the fan shop.
Paying for tickets by cash on delivery is not possible.
There are no delivery fees when ordering museum or stadium tours.
BOOKINGS WITH THE BORUSSIAACADEMY
There are no delivery fees when booking events with the BorussiaAcademy in the online shop.
PRICE INFORMATION
All prices listed include VAT (7% or 19% respectively).
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